Ruskin College student terms and conditions

1. Introduction

1.1 These Terms and Conditions apply to students at Ruskin College (“College”) who are undertaking Higher Education courses leading to University of West London (“University”) awards. 

1.2 The courses are courses of the University, delivered in whole or in part by the College under a subcontract arrangement. Subject to successful completion of your studies (i.e., passing exams and obtaining sufficient credit), you will receive a University degree and award.

1.3 Although your course is delivered in whole or in part by the College, you will also be enrolled as a student of the University. The College is part of the University of West London Group.  Many of the services and administration for the College are provided by the University of West London (“University”). 

1.4 The polices and regulations of both the College and University will apply. In some instances the College has adopted the University’s policies. For more information see the College’s Website.

1.5 There is a glossary at the end of these Terms and Conditions which explains the meaning of certain words that we use.

2. Your contract 

2.1 By accepting an offer of a place to study at the College, you will be entering into contracts with the College and the University.

2.2 If the offer is conditional, the contract will not be formed until the date that you have fulfilled all of the conditions specified in the offer letter. 

2.3 You should read these Terms and Conditions very carefully as they set out the basis of your contract with the College and the University. They summarise key obligations for the College, the University and you, about your course of study. They also set out what additional documents, Policies, Regulations, or Procedures you, the College and the University need to abide by.

Student contract

2.4 Your Student Contract will be with the University, and you will be enrolled as a student of the University, as well as with the College. This means that although the College will be delivering your education services, the University will ultimately be responsible for the academic standard and quality of your education services delivered by the College. 

2.5 The duration of your contract with the College and the University is the whole duration of your course of study.

2.6 Your contract with the College and the University will comprise the following:

• 2.6.1 these Terms and Conditions;
• 2.6.2 your offer letter and the declarations you make during your online enrolment;
• 2.6.3 the course prospectus for the respective academic year on which the offer was accepted;
• 2.6.4 all the rules, regulations, policies and procedures of the University relating to academic standards and quality as amended from time to time including but not limited to: Academic Regulations, Academic Offences Regulations, Appeals Regulations, and Complaints Policy;
• 2.6.5 The College and University’s policies, procedures and regulations governing student behaviour including without limitation College Student Code of Conduct and IT usage policy (“Contract”).

3. Enrolment

3.1 You are required to enrol with the College and the University at the beginning of your studies. You must re-enrol at the beginning of each subsequent academic year of your course, in accordance with instructions issued by the College in order to continue your course of study and maintain your student rights and privileges.

3.2 The enrolment process requires you to:

• 3.2.1 ensure that the College and the University have the correct personal details for you;
• 3.2.2 provide proof of your identification and qualifications;
• 3.2.3 where applicable, provide proof of your immigration and fee status;
• 3.2.4 confirm your agreement to abide by the College and the University’s rules, regulations, policies and procedures; and
• 3.2.5 pay your Tuition Fees/confirm who is paying your Tuition Fees.

3.3 You will be entitled to re-enrol for subsequent academic years provided that:

• 3.3.1 you or your sponsor has paid the Tuition Fees by the due date;
• 3.3.2 you have not been withdrawn from your course;
• 3.3.3 you have met the relevant progression requirements for the previous years of your course.

3.4 You should note that once you have enrolled, you will incur a Tuition Fee liability which is not normally refundable if you choose to withdraw. You should refer to the University’s Tuition Policy to ensure that you are fully aware of this liability.

4. Tuition fees and payment

4.1 Your Tuition Fees will be paid to the University. You will be informed of your Tuition Fee as part of your offer letter.

4.2 If you are a Home Student, you will be required to demonstrate and provide evidence of your eligibility for Home Fee Status prior to or at enrolment.

4.3 You are bound by the University’s Tuition Fee Policy which sets out the requirements to pay Tuition Fees, refunds in the event of withdrawal and the consequences of non-payment. The Tuition Fee policy is available on the University’s website. 

4.4 You are required to pay Tuition Fees at the beginning of each academic year as part of the enrolment process. If you withdraw from the course, you will be liable for the Tuition Fees up until formal notification of your withdrawal is received by the University in accordance with the Tuition Fee Policy.

4.5 Where your Tuition Fees are paid for by your sponsor, you acknowledge that you remain liable for your Tuition Fees in the event that your fees are not paid by your sponsor. 

4.6 The University reserves the right to increase your Tuition Fees on re-enrolment in line with the Retail Price Index (“RPI”) annual rate of inflation.

4.7 If you do not pay the Tuition Fees in accordance with the University’s Tuition Fee Policy, you may not be able to access College or University facilities and services or be eligible for benefits awarded such as scholarships and bursaries from the College. The University also reserves the right to withhold your results and to not permit you to graduate.

4.8 The Tuition Fees do not include any fees payable for residential accommodation, nor do they include examination fees, travelling expenses, field trip expenses, course materials, or other miscellaneous expenses, which may be related or required as part of your course, for example, chef uniform, additional course materials (this is not an exhaustive list) (“Additional Fees”). Where there are any Additional Fees or charges, you will be informed of these in your offer letter.

5. If you want to leave your course

Cancellation before enrolment – Statutory Right of Cancellation

5.1 You have a statutory right to cancel this Contract within 14 days of your acceptance of an offer of a place to study at the College (“Cancellation Period”). Whether you receive an unconditional or conditional offer, the 14-day period starts on the day after you accept the offer. You do not have to give a reason for cancellation. Any reimbursements of fees for cancellation will be in accordance with the Tuition Fee Policy.

5.2 You must inform the College of your decision to cancel within the Cancellation Period by writing to us.  As the University is processing admissions you should write the University’s Admission Office, the University of West London, St. Mary’s Road, Ealing, W5 5RF, or email the University’s Admissions Office at undergraduate.admissions@uwl.ac.uk. Telephone 0208 231 2220.

5.3 If you call to inform the College of your decision to cancel the offer of a place to study at the College, you must also confirm in writing either by email or letter. 

5.4 If you applied via UCAS, you will receive a notification of the cancellation through UCAS. If you applied directly to the College, we will notify you of the cancellation in writing by email or letter addressed to your correspondence address.

5.5 You have a further 14-day cancellation period when you enrol during your first year of study only. The 14-day period starts on the day after your enrolment date. This 14-day cancellation period does not apply to re-enrolment for subsequent academic years.

Termination of Contract by you

5.6 In addition to your statutory right of cancellation, you may withdraw from your course and terminate this Contract at any time. To withdraw from the course, you must give notice in writing to the College. You should contact your course leader to initiate the process for withdrawal or as otherwise indicated in the Student Handbook.

5.7 You will normally be required to complete a Student Withdrawal Form and provide a reason for withdrawal. Notice to withdraw will take effect on receipt of the completed Student Withdrawal Form by the College. 

5.8 If you withdraw part way through your course, you must pay the Tuition Fees in accordance with the University’s Tuition Fee Policy.

5.9 Any refund which may be due to you will be in accordance with the terms of the University’s Tuition Fee Policy.

6. Termination of contract by the College or University

6.1 The College or University may withdraw your offer or terminate this Contract in writing with immediate effect (subject to your rights of appeal to the University) if:

• 6.1.1 you or your sponsor fail to pay the Tuition Fees (or any instalment) by the due date for payment;
• 6.1.2 you fail to meet the conditions of the offer made to you;
• 6.1.3 you provided false, incomplete, inaccurate or misleading information in your application or at any other time;
• 6.1.4 you fail to meet the progression or award requirements as outlined in the University’s Academic Regulations;
• 6.1.5 you are unable to meet the requirements of your course, including obtaining/maintaining membership of specified organisations, and/or minimum attendance and participation requirements;
• 6.1.6 action has been taken against you in accordance with the disciplinary or fitness to practise procedures; 
• 6.1.7 your behaviour represents a serious risk to the health, safety or welfare of yourself or others;
• 6.1.8 you materially breach these Terms and Conditions;
• 6.1.9 where applicable, you do not disclose any relevant unspent criminal conviction;

6.2 You have a right to submit an internal appeal of the decision to terminate the Contract under the University’s Student Complaints Procedure or the Appeals Regulations as appropriate.

Consequences of termination

6.3 If at any time this Contract is terminated whether by you or the College or University:

• 6.3.1 the College shall be entitled to refuse to enrol you on your course (if, at the date of termination, you have not already enrolled);
• 6.3.2 the College shall be entitled to require you to stop studying on your course and to leave the College immediately (if, at the date of termination, you have enrolled);
• 6.3.3 you are required to return to the College your Student Identification Card issued to you on enrolment, together with all property owned by the College;
• 6.3.4 you must pay all outstanding fees due to the University immediately;

7. The College and University’s obligations to you7.1 The College will provide you with the tuition and learning support associated with your course with reasonable care and skill in the way described in the relevant course specification and other publications such as the prospectus and the College’s website for the applicable academic year.

7.2 The College and the University will use their reasonable efforts to provide you with appropriate access to its facilities and student support services including:

• 7.2.1 Library and suitable learning resources, including online learning resources;
• 7.2.2 IT infrastructure;
• 7.2.3 Pastoral support;
• 7.2.4 Confidential disability advice and support (see clause 12 for further details), and
• 7.2.5 Careers, employability, financial and placement advice and support (together “Student Services”)

7.3 From time to time, the College’s facilities (e.g. library, IT access) may need to be suspended or modified because of essential maintenance, refurbishment or improvements, or health and safety concerns, or other circumstances beyond our reasonable control.  We will make reasonable efforts to maintain facilities to a reasonable level, and wherever possible, will minimise disruption.

7.4 The College and University reserves the right to make changes to the mode of delivery of Student Services at any time in response to events beyond its control, and/or in circumstances where it is necessary to comply with the law and/or government guidance and/or instructions.  Where such changes are made, we will always provide you with notice.

8. How we communicate with you

8.1 When you enrol, we will create a student email account for you. The College and University will use this account to communicate with you, and it is important that you check your inbox regularly.

8.2 The College and University may also communicate with you via letters and online notices on Blackboard and the Student Portal. You should ensure that you keep your details up-to-date through My Registry and also that you check Blackboard and the Student Portal regularly.

9. Changes to your course

9.1 The College will use all reasonable efforts to deliver the course in accordance with the course specification.

9.2 However, to ensure that the University’s courses remain current and relevant, they are subject to regular review.  Changes may, from time to time, need to be made to modules, course content or the way that these are delivered in order to, for example (non-exhaustive list):

• 9.2.1 comply with changes in the law or Government policy;
• 9.2.2 comply with the requirements of the University’s regulators, accrediting bodies, professional, and statutory bodies;
• 9.2.3 make updates to reflect best practice and academic developments for the benefit of students;
• 9.2.4 adjust content as a result of staff changes;
• 9.2.5 improve course quality in response to student or external examiner’s feedback; or
• 9.2.6 to accommodate and respond to refurbishment and development work taking place on campus.

9.3 Changes may be minor or major changes.

9.3.1 Examples of minor changes may include, but are not limited to:

• (a) Altering the timetable, location, and number of classes for your course;
• (b) reasonable changes to the content and syllabus of your course, including in relation to optional placements, to ensure that the course remains current and relevant;
• (c) changes to assessments as a result of student or external examiner feedback.

9.3.2    Examples of major changes may include, but are not limited to:

• (a) adding or removing core (compulsory) modules;
• (b) change of course or Award title;
• (c) changes to overall course aims;
• (d) changes to module credit value;
• (e) changes to method of delivery;
• (f) discontinuance of a course;
• (g) combining courses of study;
• (h) changes to specific course regulations.

9.4 The University reserves the right to make minor changes to its courses. Where such changes are made, the University will ensure the College will take all reasonable steps to minimise disruptions to students.

9.5 Changes to an offer prior to acceptance

9.5.1 The College reserves the right to make changes to an offer at any time before it is accepted.

9.5.2 If the College is required to make a change to any aspect of the offer prior to acceptance, the College will use reasonable endeavours to:

• (a) inform you at the earliest opportunity possible;
• (b) provide details of what has changed and why the change was made; and
• (c) take reasonable steps to minimise any potential disruption.

9.5.3 As an applicant, you have the option to accept or reject the amended offer.

9.6 Major changes to course prior to enrolment

9.6.1 If between the time of your acceptance of an offer and before enrolment it is necessary to make major changes to your course, the College will use reasonable endeavours to:

• (a) inform you of the changes at the earliest opportunity possible;
• (b) provide details of what has changed and the potential impact of the changes; and
• (c) take reasonable steps to minimise any potential disruption. 

9.6.2 If the major change to your course prejudicially affects you, and you no-longer wish to enrol on the course, the College will use reasonable endeavours to find you a suitable alternative course for which you are qualified. Alternatively, you may terminate the Contract and withdraw from the course without any liability to the University for Tuition Fees (even if the Cancellation Period has expired). The University will reimburse you for any Tuitions Fees you have paid to date.

9.7 Major changes to course after enrolment

9.7.1 The University will usually not make major changes to its courses after a student has enrolled. However, in exceptional circumstances it may be necessary for the University to make such changes after enrolment. Where there are proposed major changes to your course, the College will use reasonable endeavours to:

• (a) inform you at the earliest opportunity and give you reasonable notice of the reasons for the change, what changes are being proposed and information on the potential impact of the changes;
• (b) consult you on the changes and give you an opportunity to provide feedback;
• (c) attempt to minimise any adverse impact on you; and
• (d) if necessary and appropriate, explore with you the opportunities for transferring to another suitable course either at the College, the University or elsewhere, and ensure that you receive recognition or credits for any units you have successfully completed. 

9.7.2 If you did not consent to the major change, and the implementation of the major change causes you exceptional detriment or hardship, the College will work with you to try to reduce the adverse effect on you, or find an alternative solution, including the option to terminate the Contract and withdraw from the course without any liability to the University for further Tuition Fees.

9.7.3 In exceptional circumstances, such as a pandemic, the College and University may need to make major changes quickly and promptly in response to events beyond its control without consulting you first, where it is necessary to comply with the law and/or government guidance and/or instructions. Should this occur, the College will notify you of the changes and the potential impact of the changes at the earliest opportunity and attempt to minimise any adverse impact on you. You will still have the rights under clause 9.6 including the opportunity to transfer to another suitable course and/or terminate your contract with the College and the University.

9.8 Discontinuance of a course

Prior to enrolment

9.8.1 If a course is discontinued prior to enrolment, the College will use reasonable endeavours to offer where applicable, the following options:              

• (a) transfer the offer to a suitable alternative course within the College or University for which you are qualified;
• (b) defer the offer until the next available intake; or
• (c) terminate the Contract and withdraw from the course without any liability for Tuition Fees (even if the Cancellation Period has expired). The University will reimburse you for any Tuition Fees and/or deposit paid by you.

After enrolment

9.8.2 Where it is necessary to discontinue your course after your enrolment due to any exceptional and unforeseen circumstances, such action will be undertaken in line with the University’s Student Protection Plan available on the College website.  Wherever possible the College will try to teach-out your course even if it has to make adjustments to the way it is to be delivered.

10. Your obligations to the College and University

10.1 You must provide accurate information on application and enrolment (students discovered to have falsified or misrepresented informed may be liable to expulsion from the College).

10.2 As a student member of the College Community, you agree to behave respectfully to all other members of the community.

10.3 You must familiarise yourself with and adhere to all College and University regulations, policies, procedures and codes of practice that are published on the College’s and University’s website and as revised from time to time.  The College and University reserve the right to make changes to its regulations, policies, procedures and code of practice and to introduce additional documents, where they benefit students or are necessary because of changes in law, regulatory or funder requirements, or they reflect good practice or aid clarification. We will let you know where any changes are made.

10.4 By accepting an offer to study at the College, you agree to abide by the University’s Academic Regulations which are available on the University’s website.  These describe the academic regulatory framework of the University and give information about the requirements for awards. They include important information about the requirements for your academic performance and for continued study.

10.5 You are expected to take responsibility for your studies, including attending all scheduled teaching, examinations, and submission of assessments. 

10.6 You must comply with your obligations as outlined in the College Student Code of Conduct available on the University’s website. The Student Code of Conduct contains important information about the expectations that the College has of you as a student, and the relevant procedures and processes to be followed.  This requirement extends to any halls of residence or accommodation managed by or on behalf of the College.

10.7 You must take reasonable care of yourself and your safety, and the health and safety of other members of the College community and will co-operate with the College in fulfilling its obligations regarding health and safety. You will not intentionally or recklessly misuse or interfere with equipment or facilities provided to you. 

10.8 If you do not abide by the regulations, policies procedures and code of practice outlined above, you may be subject to disciplinary action under the University’s Student Disciplinary Regulations available on the University’s website. For cases of academic misconduct including cheating, you will be subject to the University’s Academic Misconduct Regulations available on the University’s website.

10.9 You must also abide by any other course specific requirements as set out in the course specific handbook, associated terms and conditions, policies, or other documents. These include requirements of professional bodies, accredited bodies, employers or relevant third-party providers, where applicable.

11. Adherence to immigration rules and College obligations

11.1 If you are a non-UK national you will need to provide evidence of your right to remain in the UK before you can be enrolled. The College will normally only accept students whose application to remain in the UK has been approved by the Home Office and reserves the right not to enrol students whose immigration status has still to be determined. 

11.2 The College has the right to withdraw you from the course, if you do not have ‘leave to remain’ in the UK to allow you to study on the course.

11.3 In the event you are withdrawn from your studies as a result of your non-compliance with the conditions as set out above in clause 11.2, you will not be entitled to a refund of your Tuition Fees.

11.4 You have an ongoing duty to inform the College of any changes to your immigration status immediately. If you are not able to provide evidence of your right to remain in the UK at any point, your Contract will be terminated.

EU/EEA Students

11.5 EU or EEA students who are resident in the UK are required to have applied for the EU Settlement Scheme (immigration scheme established by UK government for EU and EEA citizens, and their eligible family members to obtain immigration permission to remain in the UK after 31st December 2020) in order to remain in the UK for their studies. New students from the EU or EEA will need to be able to demonstrate their settled or pre-settled status. 

11.6 Where a student does not have the appropriate immigration permission to study in the UK, (either under the EU Settlement Scheme), the College reserves the right not to enrol the student and/or terminate the contract.

12. Disabilty support

12.1 If you have additional support needs you are encouraged to declare these to the College and you are responsible for contacting the Wellbeing Team at the University so that these can be provided to you.  Any information you provide will be treated as strictly confidential.  Further information is available at http://www.uwl.ac.uk/students/support-services-for-students/disability-support.

12.2 You are encouraged to contact the Wellbeing Team as soon as possible as any delays in disclosing your disability may result in a delay in providing any appropriate support.

13. Attendance, engagement, assessment and progression and other requirements to remain on the course

13.1 In order to succeed on your course, you will need to attend scheduled classes on campus and engage with online sessions and materials.  The College will monitor student attendance and engagement to identify, improve and support student experience, engagement and progression during the course of your studies, in accordance with the Student attendance and engagement monitoring policy and procedure available via the University website.

13.2 Payment of bursaries and scholarships from the College will depend upon your continued engagement and progress at the College.

13.3 You must submit assessments as required and as outlined in your module study guides.

13.4 Students who fail their modules, or who do not submit to assessment, may not be able to progress as outlined in the University’s Academic Regulations.

15. Criminal convictions

15.4 When you are given an offer of a place, you must disclose any relevant unspent criminal convictions. You should declare these in writing to the Head of Admissions, University of West London, St Mary’s Road, London, W5 5RF.

15.5 Relevant unspent convictions include those involving violence, sexual abuse, firearms, drugs and arson. The College will consider whether such convictions pose a risk to other members of the College and may withdraw your offer on this basis. Such disclosures will be dealt with in accordance with the Consideration of Applicants and Students with a Criminal Conviction Regulations available on the University website.

15.6 As a student, you have an ongoing duty to inform the College and University immediately of any unspent criminal charges or convictions received. Consideration of criminal convictions will be undertaken according to the Regulations for the Consideration of Applicants and Students with a Criminal Conviction and may be subject to the Student Disciplinary Regulations. 

15.7 Failure to disclose any relevant criminal convictions could lead to termination of this Contract by the College under clause 6.1.

16. Insurance 

16.1 The College has appropriate public liability insurance. It will also provide insurance for all your activities as part of your course including any fieldtrips you undertake with the College.  However, you should ensure that you insure your personal belongings which are brought into the College at your own risk.  You may also be required to take out other types of insurance, for example, health insurance while on overseas placement.

17. Collection and processing of personal data

17.1 By accepting an offer of a place at the College and entering into this Contract, you understand that the College, University and their partners, or agents, will need to process your personal data.

17.2 The College and the University needs to collect, hold and process your personal data for the purposes of administering and managing your course and all other services provided to you.  Personal data includes your student records, application data, assessment marks, residence data, attendance data, accessing learning materials (including Blackboard, our virtual learning environment, and other systems) and financial data.

17.3 The data will be processed in line with the General Data Protection Regulations and the Data Protection Act 2018, the University’s Data Protection Policy and the College’s Student Data Privacy Notice available on the University website. 

17.4  The College and University use learning analytics to support you in your studies.  This means data about you, including your age, ethnicity and gender and also your study behaviours drawn from your attendance and usage of the virtual learning environment, is used to predict which students may need additional support. More information on the Learning Analytics Policy is available on the University website.

18. Disclosure to statutory / public third parties 

18.1 The College and the University are required by law to disclose some of your personal data to certain statutory and public bodies.  The following are the statutory bodies where student personal data may be disclosed to (indicative not exhaustive list – for further detail see Student Data Privacy Notice):

• The Higher Education Statistics Agency (individualised statutory returns made by all Universities)
• The National Students Survey, the Graduate Outcomes survey, and other processes intended to enhance the student experience
• Student Loans Company
• UK Home Office
• Local authorities for purposes of elections.

18.2 Upon graduation you will be invited to join the College’s and the University’s alumni communities. Your details will be passed to our Alumni Relations team to enable them to contact you. You may withdraw from these communications at any time by contacting the Alumni team at alumni@uwl.ac.uk.

19. Intellectual property and copyright

19.1 All intellectual property rights developed by undergraduate students and students on taught postgraduate programmes as part of their course, normally belong to you (“UP Student IP”), subject to certain exceptions.  These exceptions, include collaborative work, will normally include projects and dissertations where the work has been supervised by staff and creative and design projects, and this will be highlighted in the appropriate Module Study Guide.  Full details are set out in the Intellectual Property Rights Policy and Guidelines for Students available on the University website.

19.2 For the purposes of teaching, research, internal administration, and other non-commercial use, you grant the College and University the ability to use your assessments where you have created intellectual property.

19.3 Where the College is involved in the commercialisation of UP Student IP, you will be entitled to a royalty, and the amount will be determined under the University’s IPR Profit share scheme, as set out in the Student Intellectual Property Rights Policy.

19.4 Where the College makes use of UP Student IP, it will use its reasonable efforts to acknowledge the authorship and inventorship of any such UP Student IP.

20. Copyright

20.1 The copyright in any work or design compiled, edited, or otherwise, brought into existence by a student as a piece of scholarly work, shall belong to the student, unless otherwise explicitly agreed at the outset of the project.

21. Feedback and complaints

21.1 The College will regularly ask for your feedback on your course and our facilities and services through module evaluations, surveys, and the Course Committee, to help us improve our services to you.

21.2 If you are an applicant to the College, you may raise a complaint or an appeal about the manner in which your application was handled by the College in accordance with the Admissions and Recruitment Policy available on the University website.

21.3 If you are an enrolled student of the College and you have an issue with your course or a particular service, you should raise your complaint with the College in the first instance in accordance with the first stage of the Student Complaints Procedure (available on the University website) which comprise 3 stages to the complaint process. If the complaint remains unresolved after exhausting the University’s internal complaints procedures, you can then apply for an external review of the complaint to the Office of the Independent Adjudicator for Higher Education (“OIA”) which can be found on the OIA website.

22. Force Majeure

22.1 The College will do all that it reasonably can to provide educational services as described on its website and/or in the course prospectus, or other documents issued by it to appropriately enrolled students.  Sometimes, circumstances beyond our control, mean that we cannot provide such educational services.  This might be because of, for example: 

• 22.1.1 the unanticipated departure or absence of key members of staff; 
• 22.1.2 significant changes to Higher Education funding; 
• 22.1.3 the acts of any governmental or local authority; 
• 22.1.4 where the numbers recruited to a course are so low that it is not possible to deliver an appropriate quality of education for students enrolled on it;
• 22.1.5 severe weather, natural disaster, epidemic or pandemic, fire, flood, war, civil disorder or unrest, riot, terrorist attack or the threat of it.

22.2 In these circumstances, the College will take all reasonable steps to minimise the resultant disruption to those services and to affected students, by, for example, offering affected students the chance to move to another course or institution, or by delivering a modified version of the same course, but to the full extent that is possible under the general law, the College and University exclude liability for any loss and/or damage suffered by any student.

23. The College and University's liability to you

23.1 The College and the University do not limit its liability arising from:

• 23.1.1 death or personal injury caused by the negligence of the College, the University or its officers, employees or agents;
• 23.1.2 fraud or fraudulent misrepresentation; or
• 23.1.3 any other matter which the College or University are not permitted to exclude or limit our liability for by law.

23.2 Whilst the College takes reasonable care to ensure the safety and security of its students whilst on College premises, and/or whilst using College or University services and equipment, the College and the University cannot accept responsibility and expressly excludes liability for:

• 23.2.1 any loss, theft, misuse, or damage to your property, including without limit, any motor vehicle, bicycle, personal equipment, such as mobiles, tablets, laptops, whilst such property is on College premises.  You are advised to insure your property against theft and other risks;
• 23.2.2 any loss that you would not have suffered if you had taken reasonable steps to avoid or reduce the loss;
• 23.2.3 death or personal injury that is not caused by negligence of the College, the University or its officers, employees, or agents;
• 23.2.4 any loss or damage suffered as a result of the use of any computer equipment or software provided or made available by the College, including any contamination of software or loss of files.  Your use of such computer equipment and any software provided by the College is at your own risk;
• 23.2.5  changes to law that require a change of these Terms and Conditions.

For the avoidance of doubt, the College or University shall not be held responsible for any injury to you (financial or otherwise), or for any damage to your property, caused by another student, or by any person who is not an employee or authorised representative of the College or University.

23.3 You acknowledge that Tuition Fees do not bear a direct relationship to teaching hours, contact hours or other easily measurable services. A wide range of other educational, support and welfare services and other costs (including but not limited to access to the library, online resources, pastoral and career services) are taken into account in Tuition Fees. Undertaking a course requires independent study, research and/or work by you, which is supplemented by teaching and contact hours. When it comes to the University’s liability, Tuition Fees are primarily linked to the College enabling you to achieve the course learning outcomes rather than the provision of specific services or teaching or contact time.

25. Notices

25.1 Any notice given under this Contract will be in writing.

25.2 The College or University will send any notice to you either by email to your College email address, or if prior to registration, to such other email address which you have provided us.  We may also send any notice to either your term-time address/home address.  You must keep your details up to date via MyRegistry.

25.3 You must send any notices by post to the Ruskin College, Ruskin Hall, Dunstan Road, Old Headington, Oxford OX3 9BZ.

26. General

26.1 Each of the clauses of these Terms and Conditions operate separately. If any provision of these Terms and Conditions is or becomes illegal, invalid, void, or unenforceable, that shall not affect the legality, validity or enforceability of the other provisions.

26.2 These Terms and Conditions are personal to you and you may not transfer them or your rights under them to anyone else.

26.3 Only you, the College and the University are parties to this Contract. No other person shall have rights under the Contracts (Rights of Third Parties) Act 1999 to enforce the terms of this Contract.

26.4 Failure or delay by you, the College or the University to enforce a breach by the other of the Terms and Conditions will not constitute a waiver of any provision and will not prevent you or the University from taking steps to enforce that or any other provision.

26.5 This Contract shall be governed by and construed in all respects in accordance with the laws of England and Wales and the parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.