FAQs

I am enquiring about a course

I’m interested in doing a course but I’m not sure which course I would like to do.

Contact us by email (courses@ruskin.ac.uk) and we can arrange for you to speak to an appropriate member of staff about the options available to you. 

I want to make an application

You can apply for courses by following the apply link on the course page. If you’d like help with your application contact us on courses@ruskin.ac.uk. 

I have submitted an application

Who do I contact to find out about the progress of my application?

Applications can take up to two weeks to process. If you haven’t heard anything from a member of our student services team either by phone or email after two weeks then please contact enquiries@ruskin.ac.uk.

How will I be interviewed?

Interviews will be held over the phone or online using Zoom. If you have a preference then please let a member of the Student Services team know.

Will I have to do a BKSB for my course?

Yes, you will need to do an initial assessment.  Student services will support you through this.

What is a BKSB?

This is the initial assessment tool to help us understand your literacy and numeracy levels.

How will I know if I’ve been accepted onto the course?

Student Services will write to you with details about your course.

I have been accepted onto a course

How will I enrol on my course?

Enrolment will take place when your course starts.

Will I get a College ID card?

Yes, the College ID card will be issued once you enrol.

How do I know when to start my course?

Student Services will write to you and provide all your start details.

How do I pay for courses?

At enrolment payment facilities will be available.

Will I get confirmation of the days and timings of my course?

Student services will write to you with all your course details.