Introduction to and Developing Internet and Email Skills

6 Day Course (Level1/ Level 2)


Part 1 31st Jan- 2nd February 2017

Part 2 7th – 9th February 2017

6 days 10am-5pm

at Ruskin Hall Campus, Old Headington, Oxford, OX3 9BZ

Contact Us:  01865 759798

Want to get the best out of the internet? Worried about security aspects of working online? All of this and more is covered in this unit.

On this course you will learn how to access, navigate and search Internet sources of information more effectively, exchange information using email  (with and without attachments), use IT tools to schedule activities, manage an address book and store and organise  IT based communications.

The course is accredited by City and Guilds who are regulated by OFQUAL.

  • The course comes from a bank of ITQ for IT Users units

  • The course can be can be built on by attending other IT courses (such as Word, PowerPoint and Internet) to achieve the ITQ for IT Users Award

  • The unit carries a credit rating of 2 and on successfully completing will result in the unit certificate

  • The content of this unit has been developed with employers to ensure it is relevant to the real world and meets the needs of employers.

  • By the end of the course you will be able to:

    • Use a variety of sources if information to meet needs

    • Access, search for, select and use internet-based information and assess its fitness for purpose

    • Select and use IT to communicate and exchange information

This course is run as a two part course (3 days week one and 3 days week two). The course runs 10am to 5pm. The unit is tutor led and includes group work, paired work and individual tasks. A diverse range of teaching methods are used to address students varying learning styles. The teaching is supported with a wide range of resources- handouts, presentations, quizzes and online resources.

The assessment is 90% practical demonstration and the completion of a workbook.  Transferable skills such as team work, time management and speaking to a group form part of the course. Staff involved in the delivery have a wide range IT teaching experience across modules and with students of diverse abilities.

On successful completion and achievement of the course you will be awarded a City and Guilds IT Communications unit certificate.

Students receiving:

  • Jobseeker’s Allowance (JSA) including those receiving national insurance credits only;
  • Employment and Support Allowance (ESA) and are in a work-related activity group (WRAG);
  • Universal Credit and earning less than £330 per month and are in one of the following groups – All Work-Related Requirements Group, Work Preparation Group or Work-Focused Interview Group;
  • Other state benefits and earning less than £330 per month;


Or you are unemployed or employed and wish to progress to more stable employment, are earning less than £330 per month and the course is directly relevant to your employment prospects.

Or you are 19-23 and do not already have a full level 2 qualification or above.

Group B students

You are 19-23 and already have a full level 2 qualification or above.

You are 24 or older and do not already have a full level 2 qualification or above.

You are not on benefits but are dependent on someone in receipt of benefits.

Group C students

All other students

All fees include tuition, learning resources/materials, accommodation and meals, except where specified. If you have genuine difficulty paying the fees then we may be able to help - please contact 01865 759798 or email


Ordinarily you will need to be a citizen of a country within the European Economic Area (EEA) and have been resident in a country within the EEA for 3 years, excluding Wales, Scotland and Northern Ireland.  However, if you are a refugee or asylum seeker, please get in touch as you may be eligible for funding.


If your household income is less than £30,994 we may be able to provide support with childcare costs with a registered childminder whilst you attend the course.  Please ring 01865 759798 for more information.

Additional Learning Support

If you need additional support to help you study, please let us know. We can plan a programme of support for you to enable you to study successfully.

Entry Requirements & How to Apply MORE INFORMATION

There are no academic requirements for entry to the course.

To apply for this course please click Apply Now and we will get in touch. Alternatively you can ring the Further Education office on 01865 759798. You can also email us at

“I have a greater understanding of internet and email skills- we have covered a great deal on this course!”

“This course has really reinforced and built on my prior knowledge”

“I have a very much improved my understanding of how to use emails as an essential means of communication”

“I can now use complex searching techniques to google for the exact information I am trying to find out”

“I will be using these skills a lot - they are key skills that I will always need”

This course could help you progress to further study such as completion of other IT courses at the College or prepare you to complete our online/workshop based qualification in ICT Functional Skills which is widely recognised by employers.  It could also support your IT skills to help prepare you for other courses such as our Preparing for Further Study or Preparing for Employment courses; or our Pre-Access in Social Care or L2 Certificate in Writing for a Career in the Arts.

You may also need to brush up other skills in preparation for these courses so may wish to attend our Maths or English classes.

All of the above can help you prepare to apply for one of our Access to HE courses and then to a degree programme, either at Ruskin or elsewhere.