Trade Unions

Since 1899 Ruskin College has been fully committed to providing working class education and supporting the Trade Union and Labour Movement. That mission remains the same today. From our basic Union Workplace Representatives Training right through to our MA in Global Labour and Social Change, our Trade Union Education and Training programmes can deliver the essential skills and knowledge that Trade Union Representatives, Officers and Support Staff need to remain effective and relevant in the ever changing Industrial Relations landscape.

The new Ruskin Apprenticeships series follows in this tradition by providing  a high quality programme for Trade Unions who seek to further develop operational efficiency and grow their organisation. Our expertise in working with Trade Unions enables us to design and deliver specific Apprenticeships tailored to respond to the training and skills needs of Full Time Officers and Staff Members leading to a recognised Qualification and supporting Career Development.

Here are just a few facts about Apprenticeships in general:

  • Almost 9 out of 10 apprenticeship employers hoping to achieve business benefits tell us that apprenticeships deliver – including 75% reporting that it has helped their business improve the quality of their product or service.
  • Apprentices increase motivation! 92% of employers taking on apprentices noticed a more motivated workforce.
  •  People like to see that you are supporting apprenticeships. 81% would rather use an organisation that hires apprentices.
  •  Apprentices boost productivity! In fact, 80% of employers saw an increase in productivity in the workplace.

Source

Contact us to find out more

If you require more information or would like to talk to us about the Ruskin Apprenticeships Series, please email us or call us on 01865 759600.


Apprenticeships We Offer

At Ruskin we believe in offering a tailor made apprenticeship programme that delivers real results for your union. Our programmes are bespoke to you, ensuring you receive a tailor made approach that delivers real results for your specific needs.

Leadership and Management, two Apprenticeship Standards:


Team Leaders / Supervisors Level 3

Overview
A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Duration - Typically this apprenticeship will take 12 – 18 months

Key documents
Apprenticeship Standard for Team Leader/Supervisor
Assessment plan for a team Leader/Supervisor

Cost: This apprenticeship standard has been allocated a maximum funding cap of £5,000, which is the anticipated full cost for delivering this standard and the end point assessment.

Operations / Departmental Manager Level 5

Overview
An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

Duration - Typically this Apprenticeship will take 2 ½ years.

Key documents
Apprenticeship standard for an Operations/Departmental Manager
Assessment plan for an Operations/Departmental Manager

Cost: This apprenticeship standard has been allocated a maximum funding cap of £9,000, which is the anticipated full cost for delivering this standard and the end point assessment.

Members Service: 1 Apprenticeship Standard
 

Customer Service Practitioner Level 2

Overview

The role of a customer service practitioner is to deliver high quality products and services to your customers. These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction. Your actions will influence the customer experience and their satisfaction with your organisation.

Duration - Typically this Apprenticeship will take 12 months

Key documents
Apprenticeship standard for a Customer Service Practitioner
Assessment plan for a Customer Service Practitioner

Cost: This apprenticeship standard has been allocated a maximum funding cap of £4,000, which is the anticipated full cost for delivering this standard and the end point assessment.


Funding

There are a variety of funding options to support your apprenticeship programme, with significant Government investment. If you are in scope for the Apprenticeship Levy, ensure you are getting maximum return on investment by meeting with one of our apprenticeship consultants.

Paying the Levy

Levied Employer       

Non-levied Employer

Employer of 250 employees, each with a gross salary of £20,000

Pay bill: £250 x £20,000 = £5,000,000

Levy sum: 0.5% x £5,000,000 = £25,000

Allowance: £25,000 - £15,000 =
£10,000 annual levy payment

Employer of 100 employees, each with a gross salary of £20,000

Pay bill: 100 x £20,000 =
£2,000,000

Level sum: 0.5% x £2,000,000 + £10,000

Allowance: £10,000 - £15,000 =
£0 annual levy payment

 

 

 

 

 

 

 

 

 

 

  • Employers pay their levy to HMRC, through the Pay As You Earn (PAYE) process.
  • Single employers with multiple PAYE schemes will only have one allowance.
  • connected companies can share one allowance.

Accessing the levy

  • Levy funds will be available through a new digital service on gov.uk – initially for levied employers.
  • First funds appear in account in late May 2017 after the employer has completed their RTI submission for April 2017.
  • How funds in the account will be calculated
    • How much will each employer will have to spend through the English system?
      • If 100% of pay bill is in England > 100% of levy payment in digital Account
      •  If 80% of pay bill is in England > 80% of levy payment in digital Account
  • 10% government top up to monthly funds entering an employer’s account.
  • Funds will expire 24 months after they appear in the employer’s digital account unless spent on apprenticeship training.

 Spending  the levy

Digital funds and government funding can be used for:

  • Apprenticeship training and assessment against an approved framework or standard.
  • With an approved training provider and assessment organisation
  • Up to the funding band maximum for that apprenticeship.

Contact us to find out more

If you’d like some more information or would like to discuss apprenticeships and developing your team, please email us or call us on 01865 759600.