Student Support


We understand that life isn’t always a straight road. Sometimes, financial, personal or social obstacles make it difficult for individuals to take advantage of educational opportunities early on in life. We help those people overcome barriers to learning and provide quality educational experiences to those looking to step onto to a better path.                        

In any case, for many people, returning to education can raise fears and anxieties, as well as awakening hopes and excitement. Talking to our tutors can help. We aim to support our students through the emotional and personal difficulties of learning to allow them to achieve their goals. We offer each and every student a holistic package of support, based on individual needs, to help safeguard and nurture your learning, development and success.

It doesn’t matter how you begin, start now and soon you could be on your way to achieving a full university degree and all the benefits that brings.

Personal Tutors

Our students meet with their personal tutors on a weekly basis (for full time courses). The tutorial helps to develop the student’s critical thinking, intellectual development and writing abilities. With guidance from their tutor, the student can choose a weekly essay or other assignment and together review and evaluate previous work.

Learning Development

We have a small team of friendly and experienced tutors who can provide expert support. We offer  one-to-one, 50 minute sessions with a Learning Development tutor to discuss any aspect of your academic work. Whether you are struggling with your course, or a high-flyer wanting to improve your results even more, or somewhere in between, the service is available to you. Last year 35% of students came to Learning Development at some point for help on subjects such as time management, essay structure and discussing tutor feedback. Many students find a session or two with Learning Development sets them on the right track, and helps them to feel less overwhelmed and more confident.

Last year students said:

“…it is a safe place to ask for help without being or feeling evaluated for the lack of certain academic skills”

“They take time to help you understand what is being asked of you and also to help you understand how to structure your answer.”

“…someone non-judgmental to bounce ideas off”

Appointments can be booked through the main reception – call 01865 759600. Telephone and email appointments are also available.

Where to find us
Learning Development is located in room G.07 in the Library.


The College Counsellor, Wendy Roberts extends a warm welcome to any students seeking counselling. Wendy’s training is in Person Centred Counselling and she works to the Ethical Framework set out in the Counselling Service Guide, available on the Ruskin College intranet site – follow the links to ‘Counselling’.

Our counselling service is free and confidential. The counsellor offers one-to-one, 50-minute sessions – you set the agenda. Sessions can be weekly or occasional – you are in charge of the frequency. Telephone appointments are also available. Attendance will not appear on your record.

One of our students said:
“Don’t think about it—do it. Make an appointment now. You will not regret it. You have nothing to lose and everything to gain. You owe it to yourself.”

Ruskin counsellor Wendy Robertson says:
'Students are welcome to introduce themselves or make an appointment with me at any time, even when they are still considering applying or over the summer, prior to the start of their course. I'm always happy to meet perspective students'.

Appointments are available during term-time on Mondays, Wednesdays and Thursdays between 8am – 4pm. Call 01865 759635 to make an appointment.

Over the summer, appointments must be pre-booked by email and are limited to Thursday mornings.

Where to find us
The College Counsellor is located in room G.05 in the Library. 

International Students

Ruskin College welcomes students from overseas and has a complete guide for International Students. Why not take a look and then email us with any questions at

Information, Advice and Guidance

If you’re looking for advice, information or guidance on any topic relating to your studies Ruskin’s Academic Registrar has a wealth of information and resources to help you. Talk to her about your application, how to finance your studies, meeting your accommodation needs, accessing childcare or coping with personal and social issues. Call her on 01865 759604 or send an email to​

Students with Children or Adult Dependents

If you are study for an undergraduate degree with us, additional help may be available for students with children or adult dependants via Student Finance England, Student Finance Northern Ireland, Student Awards Agency for Scotland and Student Finance Wales.